REFUND Policy

Last updated: February 2026

All payments made through our website and registration system are processed securely through Personify Payments via WildApricot.

Event registrations, vendor booth fees, memberships, sponsorships, and other program fees are non-refundable unless otherwise stated in writing for a specific event or program.

Refunds may be considered only under the following circumstances:

• An event is canceled by the organizer and not rescheduled.
• A duplicate payment is made in error.
• A refund is required by law.
• Refund requests must be submitted in writing within 7 days of payment and prior to the event date. Approved refunds will be issued to the original payment method and may take 5–10 business days to process, depending on the card issuer.

No refunds will be issued for:

• No-shows or partial attendance

• Weather-related conditions when the event is still held

• Vendor cancellations after booth assignments are made

• Membership dues once benefits have been activated

Processing fees charged by the payment processor may be deducted from any approved refund.